June 08, 2004
I am really very happy here in this wonderful country and I am so glad you helped me to come. However, there is one small problem.
Before moving here I distinctly remember filling out the forms for what I want. I know I checked the box marked BUCKS. I was very emphatic about it, and I wrote BIG in large red letters on the side.
I am quite sure I didn't check the box BUGS.
There seems to have been some mistake.
We are receiving quite a number of the latter, and not enough of the former, and some of the latter are monster size.
Is it possible to implement an exchange? Soon?
Your grateful servant,